Short-Term Rental
Stays below 1 month0–35%of rental revenue, scaled by occupancy
- Cleaning / coordinationRM300–RM450 / month
- UtilitiesRM15/day tenanted
GRAND MAISON · OWNER INTRODUCTION
Management fees & charges
What you pay, what is deducted and how your payout is calculated—established in your property-specific proposal and agreement.
OUR FEES
Management fee, cleaning fee & utilities.
Medium-Term Rental
1 to 6 months20%of rental revenue
- Cleaning / coordinationRM225 / month
- UtilitiesRM10/day tenanted or RM300/month
Long-Term Rental
Above 6 months15%of rental revenue
- Cleaning / coordinationRM225 / month
- UtilitiesCovered by the tenant
| Category | Occupancy / tenure | Management fee | Cleaning / coordination | Utilities |
|---|---|---|---|---|
| STRShort-Term Rental · Stays below 1 month | Below 30% occupancy | 0% | RM300 | RM15/day tenanted |
| 30%–80% occupancy | 25% | RM300 | RM15/day tenanted | |
| Above 80% occupancy | 35% | RM450 | RM15/day tenanted | |
| MTRMedium-Term Rental · 1 to 6 months | 1–5 months | 20% | RM225 | RM10/day tenanted or RM300/month |
| LTRLong-Term Rental · Above 6 months | 6+ months | 15% | RM225 | Covered by the tenant |
Basis: management fees are percentages of rental revenue. The fixed cleaning/coordination fees are monthly charges. Utilities are charged for tenanted days under short and medium stays; for long-term rentals, utilities are covered by the tenant.
The fixed charges have previously been described as cleaning fees and subsequently as operational coordination fees. For owner agreements, the distinction between this fixed charge and separately billed cleaning services is made explicit.
Management fees, service charges, maintenance responsibilities and other deductions are set out in your property-specific proposal and agreement. General reference percentages or earlier promotions are not a current offer for your property.
01 · RESIDENT TOTAL
What the resident pays
The full amount charged to the resident: applicable base rent, fees, utilities, extras and other disclosed charges. Deposits and initial move-in payments are shown separately.
02 · OWNER ALLOCATION
Rent attributable to you
The base-rental amount attributable to the owner before deductions authorised by the agreed management arrangement.
03 · NET OWNER PAYOUT
What the statement pays out
After agreed fees, service deductions, authorised expenses and adjustments. Other owner costs may remain outside the statement.
HOW YOUR PAYOUT IS BUILT
From collected rent to owner payout.
- Resident totalEverything the resident pays
- Owner allocationBase rent attributable to you
- Agreed deductionsFees, services, authorised costs
- Net payoutPaid through your statement
Collected owner rental allocation, less the agreed management fees, agreed service and operating deductions, and authorised owner expenses deducted through the statement, plus or minus applicable reconciliations, produces the owner payout through the management statement. Where your written agreement instead establishes a distinct lease or fixed-rent model, that model applies rather than this general managed-rental explanation.
What your management statement covers
- Property status—occupied, available, under preparation or another defined status.
- Tenancy—resident summary, start and end dates, and the renewal position.
- Rental—amounts due, collected, outstanding, refunded or otherwise adjusted.
- Deductions—the agreed fees, authorised expenses and supporting references.
- Owner payout—the amount payable, its status, the date and any open reconciliation.
- Services and maintenance—completed work, open issues, owner approvals and the next action.
- Performance—the reporting period, occupied days, vacancy days and collection results.
- Exceptions—disputes, overdue decisions, unusual costs or matters needing attention.
WHAT SHAPES YOUR FEE
Fee basis follows the property, not a template.
The tenancy model and minimum term, the agreed service scope, how cleaning, utilities and resident services are funded, one-time charges and move-in requirements, and the reporting arrangement are all established for your specific property. A fee waiver or promotion, where one exists, applies only within its written terms and does not automatically waive cleaning, maintenance, utilities, taxes, documentation or other charges.
A payout is not automatically your final profit.
Owner financing, property charges, taxes, capital expenditure and other costs may sit outside the management statement. When comparing outcomes, use comparable periods, unit types, tenancy terms, service inclusions and deductions—distinguishing asking rent from signed rent, signed rent from collected rent, and collected rent from owner payout.
Fixed or guaranteed rent.
Fixed-rent or guaranteed-income arrangements are not a universal offer. They apply only where a property-specific written offer or agreement provides them, including the eligibility, payment basis, term and exclusions that agreement sets out.
More owner questions are answered in Fees & owner questions.
YOUR PROPERTY, CONSIDERED INDIVIDUALLY
Could this approach work for your property?
Tell us about your residence and what you want to achieve. We’ll assess the fit and explain the recommended scope, responsibilities and commercial terms before you commit.
Request a property assessment